In terms of the novel coronavirus disease, the issues of human rights, namely those of healthcare provider and the patient, are of great interest in different states. Considering the existence of the legislative controversies and loopholes in the said area in Ukraine, the objective of the article aims to outline the procedure of personal data processing in the conditions of COVID-19, according to the legislation of Ukraine, to identify problematic issues and search for ways to solve them, to analyze the experience of foreign countries to clarify best state practices and to cover the right to privacy about the state of health, ascertaining whether there are any changes regarding the performance of the professional duty to maintain medical secrecy in conditions of the pandemic. The article outlines foreign practices on restricting human rights to privacy and reveals a balance with public health interests, according to the European Court of Human Rights